How to Fix Login Issue in Comcast Email Account?

Posted by
Comcast login issue

If you are unable to log in to your Comcast email account, it can be because you are entering the wrong password or you have forgotten your password or it can also be because someone hacked your account and changed your password.

In such cases, recovering and then resetting your password is one of the best ways to regain access to your Comcast email account. The following are the steps that will help you get access to your locked or hacked account easily and quickly.

Steps to Fix Login Issue in Comcast Email Account

1.) Go to the official website of Xfinity and locate the Sign In option located on the top right of the Xfinity page. A new page will open.

2.) Locate Forgot username or password? link and click on the password. You will be directed to the next page where you will be prompted to enter your username.

3.) Enter your username and click on the Continue button.

4.) On the next page, you will be prompted to pass a security page by entering the captcha shown on the window. Confirm it and you will be directed to the next page where you will be provided different password recovery options.

5.) The options will be something like this:

  • Send an email to A***[email protected]
  • Send a text message to my mobile phone (***) ***6789

Select the appropriate password recovery option and click on the Continue button. You will receive a password reset link or code to your phone/email (as per the option selected) which you will need to enter on the subsequent screen. Click the Continue button.

6.) However, in case you don’t have the access to the phone or email mentioned in the options, you can click on the link Try a different method. Then you will be prompted to answer a security question (you set up during the signup process as a recovery option) and ZIP Code. Enter the correct answer and ZIP Code and click on the Continue button.

7.) If your chosen password recovery option is verified positively by Xfinity, you will be directed to the Password Reset page.

8.) On the Password Reset page, simply create your new password and click on the Continue button. You will get a confirmation message for successfully resetting your account password. Now, you can easily log in to your Comcast email account.

In most cases, the above-mentioned steps should help you fix the login problem in your Comcast account. However, if it doesn’t get fixed, feel free to contact our customer support team. We are a third-party Comcast email customer support service provider having a team of qualified and experienced engineers. Our team is proficient in tackling all related issues easily and efficiently.

You can contact our customer support team via:

  • Toll-free number
  • Live chat support
  • Email Support

As our services are available 24 by 7, feel free to contact us right away whenever you experience any issue with your Comcast account. We assure to bring the best solution to the table.


    1. When you’re in my account bookmark it. Then when you go to sign on go to the Chrome icon then press on the three dots in the upper right hand corner and it should give you a drop down menu where it says bookmarks and then click on the extent my Xfinity bookmarkbookmark

  1. Why can’t Comcast give us an icon like we had before for Xfinity connect instead of having to go through so many steps to get to my email.

  2. I can’t stand Several days ago, I could not get audio on one television channel. I called comcast and they sent a signal, etc., and the problem still persisted. So they arranged for a technician to come to my home two days later. That evening, the channel came on. I called Comast to say I got the channel and I was told they had corrected the problem at their end. They asked if they should cancel the technician (of course).
    The next day, a different channel had no audio. Same routine. This time they sent a technician who “upgraded” my service.
    Guess what, that channel today has no audio. I REFUSE to listen to the robot lady going through her robotic voice routine. Does anyone know how I can send and EMAIL to Comcast. I don’t want to be screaming at the robot lady again.

    Thanks for ANY help.


  3. I go to and it takes me to Xfinity. I have no idea how to get my emails and I am panicking because I have a receipt for my auto insurance, concert tickets and hotel confirmations.

Leave a Reply

Your email address will not be published. Required fields are marked *