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Spam emails are annoying. When you log in to your Yahoo email account and see nothing but an inbox full of spam mails, you get irritated (actually it’s a small word for describing how you feel.) You can’t find your important emails and then you suddenly realize that you had set filters but why are they not working. We will see in the post ahead why Yahoo spam filters are not working and what you can do to resolve the issue.
Yahoo Mail Spam Filter Issues
Filters don’t work properly due to various reasons, check them here and see if you have also done the same mistake:
Empty Filter
A filter created without any rule is called an empty filter. If you create such a filter, it will send all the messages (with an empty character) to the inbox.
If the empty filter is at the top of all other filters, it will make other filters’ rule void and mails will be redirected to an inbox.
Multiple Filters
Create multiple filters if you want more than one rule to fulfill. A filter uses all the rules and if a single rule is not met by the email, the filter doesn’t work the way you want. So, create multiple filters carefully.
Conflicting Rules
Spam filters don’t work when the rules are conflicting. An instance of conflicting rules is using negative and positive phrases together.
After checking filters in your Yahoo! Mail account, here is a step-by-step guide to adding a filter to your email account. Go through the steps to make sure you are following the correct steps:
- In your Yahoo mail inbox, right-click on the email message you find suspicious.
- Click on ‘Filter emails like this’ option, the Add Filter window will open.
- Provide a name to the filter and set rules.
- In ‘move the message to’ option, select “Trash” from the drop-down.
- Click ‘Save’ to apply the changes.
Checking the above options will surely resolve your Yahoo spam filter issue. In case the problem continues, report your issue at the official Yahoo forum. You can also search for an independent Yahoo email service online. Such firms offer instant support for both simple and complex issues. You can talk to a certified and experienced Yahoo customer care support team and share your issue. We, as one of such firms, offer 24/7 tech support to users. You can call on the Yahoo toll-free number, email your issue or join the live chat session. 24 hours availability allows offering instant solutions to every email problem.