If you find that your password is showing incorrect while using your SBCGlobal email account on your Android device, follow these steps accordingly. This will help you to get rid of the issue quickly.
Review the recent activities on the device
When you get the password error, you should re-think that there might be some unusual activities on your SBC Global email account. Chances are that someone has stolen your password and tried to misuse it.
There could be some hacking attempts to get into your account. This requires you to review and verify your account activities in the recent past. If needed, you can update it with a more difficult one for better security.
Are you sure that you are using the correct password?
This is something that we should ask ourselves if we ever get any error with a password. This is needed because you might have forgotten or changed the password recently but are still using the previous one.
Sign out of the account from all computers and devices
This is a technical error; while using your SBC Global email account on various computers or devices; you have forgotten to sign out, and this eventually stops you from getting into your account.
You need to understand that whenever you sign in to your account on various devices, then due to security reasons, you need to sign out from them individually. This is to keep your account safe and secure. If you get any such incorrect password error, just check all the devices you have been signed in and then sign out carefully.
Disable 2-Step verification security
The security concern has been increasing due to frequent attempts of hacking and phishing. This leads service providers like SBC Global to introduce 2-step verification and more security features. This is to keep your account safe and secure, but sometimes it bothers the original users.
Well, you can easily disable it by following these steps.
- First, sign in to your account using a browser.
- Then, click on the top right corner of the screen, where you will find the user name
- Then move to Account settings and open the SBCGlobal Net email settings drop-down menu by clicking on it
- Now, click it to edit the 2-step verification.
- Here, you need to click on Disable to disable the 2-step verification process
- That’s all
Note – You can try any of these methods according to your choice, but make sure to follow the flow accordingly.
But, in case you are still not able to resolve this issue, then don’t be tense. Just call the SBCGlobal email customer service toll-free number and get an instant solution step by step.